Real Estate Management: The Adventure! Who Knew?
Did you plan to have a career in property management? I don´t know about you, but I started my career in the hotel field and fell into property management completely by accident, and what an adventure it´s been. Who knew that I´d be fortunate enough to be able to work for excellent companies, meet great […]
Leadership: 4 Sure-Fire Ways to Inspire Your Team
Studies say only 33% of workers are engaged in their jobs these days-understandable due to our topsy-turvy work world, but certainly less than desirable. You´ve heard the saying “it starts at the top”; more and more, I think it actually starts at the bottom. Here are 4 ways to ramp up your leadership skills now: […]
Are You Persuasive? 3 Traits of Persuasive People
Think about it: we all persuade people in our everyday lives. In the business world we persuade our clients, our employees, our customers and our counterparts to take action. We motivate and influence others to buy a produce, negotiate a deal, hire an employee or make a decision. Developing good persuasion skills will put you […]
Connected Leadership: 4 Myths to Employee Motivation
Walt Disney is credited with saying that customer satisfaction is a directly connected to employee satisfaction. We all know that dissatisfied employees can have an undesirable impact on our clients. In fact, a Gallup study reported that a startling 49% of workers are not engaged in their jobs. If you think your employees may have […]
Power Up Your Presence
When I started out in the hotel business, my supervisor supplied a set of small laminated cards to each neophyte manager with six critical steps useful in handling just about everything from delivering stellar service to dealing with difficult customers to disciplining employees. Even better, these little cards were easy to whip out in a […]
Practical Leadership-6 Easy Ways to Get the Most from Meetings
You know how it goes: sometimes it seems your whole day is spent in meetings. Before you know it, the day is done and there´s still a lot to accomplish. How can you facilitate better, more productive meetings? Follow these steps and you´ll engage your team and inspire their commitment. 1. Prepare! Set the ground […]