Socialnomics? Find out here!
Think about it. Experts estimate that 80% of Twitter usage alone is on mobile devices. We all can–and do–update anywhere, anytime, all of the time. How does that affect our customers, and our business strategies? I think you’ll enjoy seeing some of the social media statistics in Erik Qualman’s video “Socialnomics”. What do you think? […]
Want a More Productive Workplace? 3 Tactics to Get You Started
How productive is your workplace? Today the buzz is not only about productivity, it’s about how it translates to performance. I found some great tactics to get you started in Jones Lang LaSalle’s white paper on the topic: “Workplace Productivity: Workplace Strategy’s Transformative Role”. Here’s my take on their tips: Leverage your workspace: Sure, we […]
Do You Deliver Exceptional Service? 4 Questions to Ask
Grab a cup of coffee and ask these 4 questions.
What’s YOUR Leadership Challenge?
Tactics to retain top-tier talent.
Are You Persuasive?
How will you persuade YOUR clients?
What’s Your A-ha Factor?
You’re getting ready to pitch a prospective client. You’ve written your proposal, created the best team and highlighted how your product or services will benefit your potential customer. Reviewing your proposal just one last time, you know there’s something else you should do, but you can’t put a finger on it. What on earth is […]
A client ready to expand its reach
The Client: Our client, a real estate management company and owner, was poised for growth in a thriving sector of the industry. The Situation: Although the firm had owned property for a long time, they had not yet established a reputation as a first-class management company. Our client’s goal was to expand its management business—our […]
6 Succession Planning Strategies to Use Now!
60 minutes is all you need to come up with some great ideas for your company’s succession planning! Try a brainstorming session! This is a good way to facilitate meaningful, strategic discussion with your group on a sometimes-tough topic. Typically, I’ll recommend a longer SWOT (strengths, weaknesses, opportunities, threats) session, but this is good […]
Ron Johnson and the Three Ds
Mercifully, it isn’t a singing group. Ron Johnson’s departure as J.C. Penney’s CEO does bring one thing to mind: if you can’t connect to your customers, not much else matters. Did he make changes? Yes. Was he quick? Absolutely. Did Penney’s customers sail along with the changes? Definitely not. This turn of events makes me […]
Got CAM? 3 Sure-Fire Tactics to Make Your Life Easier!
What’s your favorite season of the year? I’d bet not many of us would say “CAM season is it!”. Here are 3 sure-fire tactics you can use NOW to save time on the back end.