What Does the Fox Say? 4 strategies you can use

Want to make your business communication really stick? Try these 4 tactics you can use today! C’mon, admit it: this is one of those songs that just get stuck in your head, with nearly 400 million viewings, according to YouTube estimates. I don’t think it much matters that this song makes absolutely no sense. What does matter […]

The Dark Side: 4 Sure-Fire Ways to Lose Your Customers

Want to keep the customers you’ve got?  Here are four ways NOT  to lose your customers. 4.  Rely solely on electronics: Sure, almost everyone is connected 24/7 these days, but sometimes you just have to look up from the keyboard. If you really want to differentiate yourself and your company, think about making actual, personal contact with […]

3 Business Tactics I Learned from a Chef

Want to channel your inner Julia Child and help your business? I admit that I’m no stranger to Food TV, however my newest inspiration came from an in-person cooking demonstration given by Chef Zov Karamardian from Zov’s Bistro. You never know where your best business strategies will come from, food included. I am fortunate to […]

6 Succession Planning Strategies to Use Now!

 60 minutes is all you need to come up with some great ideas for your company’s succession planning!   Try a brainstorming session! This is a good way to facilitate meaningful, strategic discussion with your group on a sometimes-tough topic. Typically, I’ll recommend a longer SWOT (strengths, weaknesses, opportunities, threats) session, but this is good […]

Ron Johnson and the Three Ds

Mercifully, it isn’t a singing group. Ron Johnson’s departure as J.C. Penney’s CEO does bring one thing to mind: if you can’t connect to your customers, not much else matters.   Did he make changes? Yes. Was he quick? Absolutely. Did Penney’s customers sail along with the changes? Definitely not.  This turn of events makes me […]