Real Estate Management: The Adventure! Who Knew?

Did you plan to have a career in property management?   I don´t know about you, but I started my career in the hotel field and fell into property management completely by accident, and what an adventure it´s been.  Who knew that I´d be fortunate enough to be able to work for excellent companies, meet great […]

Leadership: 4 Sure-Fire Ways to Inspire Your Team

Studies say only 33% of workers are engaged in their jobs these days-understandable due to our topsy-turvy work world, but certainly less than desirable. You´ve heard the saying “it starts at the top”; more and more, I think it actually starts at the bottom. Here are 4 ways to ramp up your leadership skills now: […]

Are You Persuasive? 3 Traits of Persuasive People

Think about it: we all persuade people in our everyday lives. In the business world we persuade our clients, our employees, our customers and our counterparts to take action. We motivate and influence others to buy a produce, negotiate a deal, hire an employee or make a decision.  Developing good persuasion skills will put you […]

Want New Growth? Try these 2 Tips for a Fresh Perspective!

It´s interesting what you can pick up just by listening to the buzz around you. I´m at a conference this week and have come away with a lot of good tips, to be sure. Perhaps the most timely and useful ones are the nuggets I´ve picked up from just keeping my ears open. Try these […]

Sometimes it’s Best to Begin in the Middle

It´s amazing to think we are already halfway through 2011! For many of us, summer is winding down and budget preparation for 2012 is just beginning.  While working on a variety of strategic plans over the years, I´ve learned it´s important to consider the following: Everything isn´t always linear. I spoke with a colleague recently […]

Getting Your Team to Sing the Same Tune: 3 Questions to Ask

When I first started out  in commercial real estate working  for a large national firm, my boss was reluctant to share property financials with the property management team. This meant that we were completely unsure about the performance of our properties and whether or not we reached our goals. We were literally operating in the […]

Connected Leadership: 4 Myths to Employee Motivation

Walt Disney is credited with saying that customer satisfaction is a directly connected to employee satisfaction.  We all know that dissatisfied employees can have an undesirable impact on our clients. In fact, a Gallup study reported that a startling 49% of workers are not engaged in their jobs.  If you think your employees may have […]

Power Up Your Presence

When I started out in the hotel business, my supervisor supplied a set of small laminated cards to each neophyte manager  with six critical steps useful in handling just about everything from delivering stellar service to dealing with difficult customers to disciplining employees.  Even better, these  little cards were easy to whip out in a […]

Practical Leadership-6 Easy Ways to Get the Most from Meetings

You know how it goes:  sometimes it seems your whole day is spent in meetings.  Before you know it, the day is done and there´s still a lot to accomplish. How can you facilitate better, more productive meetings? Follow these steps and you´ll engage your team and inspire their commitment. 1. Prepare! Set the ground […]

How to Win New Clients: Make the Most of Your Management Proposals

Are you winning the management accounts you’d like? If not, now’s the time to take a step back and reassess your perspective. Take the time and effort to put together a great proposal and owners will find it easy to choose your management company. Here´s the secret: View the management proposal as a way to […]